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Why is it important to use an ISO-accredited pest control company?

Why is it important to use an ISO-accredited pest control company?

A pest infestation at home or your place of business is a stressful experience. When it comes to calling in a pest controller, you understandably want to find the best there is to deal with the problem quickly and safetly. It’s important to check for professional accreditations as they are a mark of credibility and reputation. ISO certifications, in particular, are a reliable indication that a pest control company offers quality services.

ISO sets standards worldwide for various industries to provide consistency and quality assurance. ISO standards are not compulsory, but by being ISO-certified, pest control companies show they are committed to delivering a high-quality service to their customers.

ISO quality management systems are designed to help pest controllers adhere to a high level of ethical, technical, environmental, service and safety standards.

Read on to find out more about what ISO standards are and why you should always seek pest control advice from an ISO-certificated company.

At PMP, we have respect for all creatures and take our environmental responsibilities seriously. We hold ourselves to the highest standards, which is why we have been awarded ISO certification. We provide industry-leading services such as insect control, bird control and rodent control to the Kent and Greater London areas. For a pest control quotation, please get in touch.

What does ISO mean?

ISO stands for the International Organisation for Standardisation. The organisation creates and publishes international standards for various industries, including the food industry and the pest control industry.

The aim is to help businesses to improve the quality, safety, and efficiency of their products and services and improve their customers’ satisfaction.

Each quality system is developed by technical committees consisting of experts in their respective fields, who develop each standard based on current industry practices and trends. Once approved, these standards are made available for any relevant business to adopt and implement.

Why should pest controllers have ISO accreditation?

ISO standards are not compulsory, but in our opinion, any responsible pest controller should aspire to international standards to ensure their services are safe, reliable and consistent. This is especially important in regard to more specialist pest control services, such as bird control using falconry and rodent control using dogs.

By attaining ISO certification, businesses show their commitment to quality management and that they have a strong customer focus. Customers can be confident that an ISO-certified pest controller will offer excellent customer service and manage their pest problems effectively and safely.

What is the ISO standard for pest control?

Three key ISO certifications to look out for when hiring a pest controller are ISO 9001, ISO 14001 and ISO 45001.

ISO 9001: Quality management principles

ISO 9001 is the international standard for quality management and is adopted by over one million companies worldwide. It provides businesses with guidelines on how to adopt a process approach to meet customer needs and regulatory standards consistently.

Accredited businesses are required to implement a robust quality management system and create objectives to support continual improvement and customer satisfaction.

A pest infestation can be a source of great anxiety, so a pest control company must have excellent customer service values. ISO 9001 certification provides the reassurance that customers need that they are in safe and professional hands.

ISO 14001: Environmental management system

ISO 14001 provides guidelines to businesses on how to manage their environmental impact. To achieve certification, pest controllers must have a strong environmental policy, and show a commitment towards improving environmental performance.

Given the potential threat to humans, animals and plants that some methods of pest control pose, it’s essential that pest controllers adopt high standards of environmental management, so ISO 14001 is definitely one to insist upon when selecting the right company.

This one is especially important to us at PMP, as the environment is a huge part of our ethos. We are champions of environmentally friendly and humane pest control methods, such as falconry, so ISO certification for our environmental management systems are key.

ISO 45001 – Occupational health and safety standards

ISO 45001 provides guidelines on how to manage occupational health and safety risks. To achieve certification, pest controllers must demonstrate their commitment to protecting the health and safety of their employees while carrying out their services.

Pest controllers are invited into homes, businesses and public buildings on a daily basis, often using specialist equipment. So it goes without saying that high health and safety standards are a must.

PMP are proud to hold ISO 45001 certification and our team is highly trained to ensure their own safety, as well as the safety of people and animals around them.

Project Multi Pest are proud to be ISO certified

Responsible pest control methods are at the heart of PMP and we work to high standards, which is why it is important to us to secure ISO certification. We are 100% committed to customer service, managing our environmental impact and ensuring the safety of our team, customers and the public in the course of our work.

Our particular specialism is a traditional form of bird control, using falconry. If pigeons or seagulls are making a nuisance of themselves around your home or business, why not read our useful blog on falconry and give us a call to obtain a quotation.


ISO set industry standards for pest control and other industries worldwide, to promote safety, customer satisfaction, consistency and environmental management. When looking for a reputable pest controller, seek out one that has ISO certification, including ISO 9001, such as Project Multi Pest. It provides reassurance that the company is equipped to deal with your pest control problem in a responsible and professional way.

Picture of Matthew Blackwell

Matthew Blackwell

Matt is an experienced and professional pest control technician and falconer serving London and Kent.

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About Project Multi Pest
PMP is an experienced pest control company serving the London and Kent areas. It’s owned and operated by Matthew Blackwell. For pest control advice please call or use our website contact form.

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